MEA not detected by LTP-Director

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MEA not detected by LTP-Director

Post  gpeyon on Wed Aug 31, 2016 4:28 am

Hi all,
I started today working with LTP-director.
I use a MEA 2100, and my pc use the microsoft version 8.
After the installation of the LTP-Director software I can visualize the demo mode.
But I can not work with my MEA. I have a license key but I have never had the possibility to enter the activation code.

When I choose "Settings", "Hardware" I can see the MEA but when I valid this option a message appear :
"Could not connect to device MEA2100 00177-A"

Did you have encountered the same problem?
Thanks for your help.
Regards,
Guillaume

gpeyon

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Re: MEA not detected by LTP-Director

Post  ThomasMCS on Sun Sep 04, 2016 8:49 pm

Dear Guillaume,

I think you have been testing all the simple solutions (is the system powered on, headstage connected...)

I have passed on your request to my colleagues in the software department and will get back to you, once I receive their feedback.

Thomas

ThomasMCS

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