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MCExperimenter - Windows error message

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Post  Chamaeleon Thu Apr 28, 2016 3:38 pm

After closing the MCExperimenter software I get this error:


"Error: The given key was not present in the dictionary"


Apparently it does not compromise the recording or the normal functionalities of the acquisition but I was wandering what it could be (and probably there is something wrong going on...)
Can you give me a hint to fix it?

Best

Chamaeleon

Posts : 9
Join date : 2016-03-10

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Post  Frank MCS Tue May 03, 2016 9:38 am

Hello,
could you tell me which version of the Experimenter you work with, and under which circumstances the error happens? If the error is linked to a specific experiment file, please send the file to support@multichannelsystems.com.

Best regards Frank MCS
Frank MCS
Frank MCS

Posts : 188
Join date : 2008-07-14

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Post  Chamaeleon Wed May 04, 2016 1:23 pm

I was working with 1.6.3. Now I updated all the software to the very last version but the error is still there. Actually, even if I don't start any experiment and I just open and close the MCSExperimenter, the error appears... So this seems to be unrelated to any particular experiment file.


Cheers

Chamaeleon

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Post  Hans MCS Fri May 06, 2016 8:24 am

Chamaeleon wrote:I was working with 1.6.3. Now I updated all the software to the very last version but the error is still there. Actually, even if I don't start any experiment and I just open and close the MCSExperimenter, the error appears... So this seems to be unrelated to any particular experiment file.


Cheers

I have not yet an idea what the cause of the error could be.
What kind of hardware do you have? Does the error appear when the hardware is disconnected?

Hans

Hans MCS

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Post  Chamaeleon Mon May 09, 2016 8:57 am

What kind of hardware

Win 10
Intel core i7-4510U CPU 2 GHz 2.6 GHz
8 GB RAM
64 bit

Chamaeleon

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Post  Hans MCS Mon May 09, 2016 9:59 am

The PC specs should be fine. What kind of data acquisition system do you have?
You can try to move or rename the file "Multi Channel Experimenter.ini" which is in the directory

c:\users\AppData\[roaming or local]\Multi channel Systems\Multi Channel Experimenter

Note that the AppData directory is hidden by default, so you have to make it visible in the windows Explorer settings


Chamaeleon wrote:
What kind of hardware

Win 10
Intel core i7-4510U CPU 2 GHz 2.6 GHz
8 GB RAM
64 bit

Hans MCS

Posts : 16
Join date : 2008-08-19

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