open old mcd files

sahch Fri Dec 16, 2011 9:06 am

Hello,

I can't open old mcd files that have been recorded with older version of MC_Rack in the new version of MC_Rack and Data Tool.
Is it because versions are different?
Then how can I download older versions?

Thanks

Seon-Ah

Frank MCS Tue Dec 20, 2011 11:10 am

Dear Seon-Ah,
this should not be a problem. Could you tell me which was the old and the new version you were talking about? Ideally, could you send us a file that does not open? Please use the support@multichannelsystems.com adress. If the file size is too large I can provide you with an upload possibility.

Best regards Frank

sahch Tue Dec 20, 2011 4:39 pm

Dear Frank,

The files have been recorded with MC_Rack 3.9.1.
And I tried to open them in MC_Rack 4.3.0 and Data tool 2.6.6 but I can't.
Well, I have more than hundreds of files to open, so I'm not so sure if it is a best idea to send all of them to you ;-)
Wouldn't it be possible to download older versions?

Frank MCS Wed Dec 21, 2011 1:08 pm

Dear Seon-Ah,
here is the dowload link:
http://download.multichannelsystems.com/MC_Rack/3.9.1.ZIP

However we would like to have one file that does not open, it would help us to fix the problem. Do you have maybe a short one?

Best Frank

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